Indian Banking & Contemporary Issues - Softcover

Indian Banking and Contemporary Issues

figs, tables (illustrator). Contents Preface 1 Customer services in Indian banksHemlata 2 Customer service in banks - problems and issuesDeewan Anjali 3 Customer service in Indian banks and role of ITAK Tomar and Vineeta Gupta 4 A study on customer satisfaction in Indian banking sectorSarmishta Sarma and Sathya Swaroop 5 Customer relationship management challenges in retail bankingShobha Jain and Ruchi Sharma 6 Customer responsiveness in public sector banks in India - a fad or a strategyDN Panigrahi 7 Managing employee motivation and performanceLeena Kakka Part B Retail banking in India 8 Retail banking in IndiaAarti Verma 9 Retail banking in India - challenges and opportunitiesPriyanka 10 Retail banking - new issuesAnil Goyal 11 New trends in Indian retail banking sectorMohans Rode Part C Contemporary issues in banks 12 Banking in global competitive era review of Indian banking in regards of new foreign entrantsAshish Garg 13 Banking reforms requirement - agenda for futureSnehal H Mistry 14 Banking system in emerging economiesLeena Kakkar 15 Banking transaction and growth of credit an alternative source of income inequality in IndiaRamesh Das 16 Credit card business in India the emerging scenarioMonika Mehrotra 17 E-banking in IndiaDeepti 18 Globalisation of Indian bankingShilpa Kalhan 19 Globalisation of Indian banking - emerging issuesHashima Kakkar 20 Globalization of Indian banking systemAditya Gautam 21 Informational technology revolution in Indian bankingRuchi Trehan 22 Indian banking in the wake of it revolutionSourav Malhotra 23 Transformation in Indian bankingNeeru Mahajan 24 Changing work culture in Indian banking industryRuchi Trehan 25 Core banking in IndiaVandana Gautam 26 Impact of economic reforms on Indian banking sectorBabita Aggarwal 27 A study on FOREX services of Indian banksAchutans 28 Future scenario of Indian banking industryCP Chawla 29 Future of banking in India changing imperativesGS Sharma 30 HR excellence through passion and spiritual manifestationsDS Chundawat 31 The changing nature of HRM functionDS Chundawat 32 Indian banking a new visionKK Gupta 33 Indian banking industry in the emerging eraSS Aggarwal 34 Internet banking a conceptual frameworkManisha Sharma IndexThe Indian financial sector has been undergoing significant transformation as a result of the reforms process which began a one and last decade ago During this period stupendous changes have occurred in the banking industry and it is encouraging to note that the reforms have been successfulThe financial sector reforms launched since 1991-92 qualitative revolutionized Indian banking It was a period of consolidation in the industry Banking was perhaps one sector that was more deeply launched by the liberalization process than any other The thrust of reform was to make Indian banking global in character With this in view the Indian banking system was rapidly being reoriented to be in tune with international norms and practicesA bundle of dynamic changes pushed Indian banking industry to compete in the global market The present book contains a lot of papers related to dynamic changes in banking industry which are empowering Indian banking to compete in the global market Many contemporary issues related to Indian banking industry has been discussed like A study on customer satisfaction in Indian banking sector customer relationship management challenges in retail banking customer responsiveness in public sector banks in India-a fad or a strategy managing employee motivation and performance retail banking in India-challenges and opportunities new trends in Indian retail banking sector banking in the global competitive era review of Indian banking a regards of new foreign entrants banking transaction and growth of credit an alternative source of income inequality in India credit card business in India the emerging scenario globalization of Indian banking-emerging issues changing work culture in Indian banking industry core banking in India impact of economic reform on I. Artikel-Nr. 98606

Verkäufer kontaktieren