ITIL and the Software Lifecycle: Practice Strategy and Design Principles (IT Management Topics) - Softcover

Inhaltsangabe

This title presents readers with an approach to software development that builds on established processes and leads to better integration of IT services within business needs. The book shows how knowledge about ITIL processes can assist application developers to specify applications that will be easier to maintain and more cost effective. With closer cooperation among software developers, customers of the IT service and operations, there is a greater understanding of how different stages of the software lifecycle affect the service lifecycle. Quality, stability and availability of an IT service are determined by all of the lifecycles that flow in and out of the service lifecycle. This book aims to explain how to apply process disciplines in order to deliver a higher quality of service at a lower cost to the business. The book also shows that different best practices and different ITIL processes are more important than others at specific times in the application development lifecycle. It clearly shows that knowledge about best practices needs to be applied pragmatically and as appropriate to development needs.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.