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Strategic Management of Professional Service Firms - Hardcover

Lowendahl, Bente R.

 
9788763001274: Strategic Management of Professional Service Firms

Inhaltsangabe

"In this third revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the ""right"" client projects. Delivering the ""right"" kind of services the ""right"" way. "

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