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Inhaltsangabe
This book discusses the major trends in Business Process Automation (BPA) and explains how BPA technologies and tools are applied in practice. It introduces the students to the concepts of BPA and describes the need for automation in business process management. The book illustrates live examples of different functions of an enterprise where automation has been successfully implemented to reap business benefits. It elaborates the applications of BPA in various sectors such as HR and payroll, marketing, e-governance, knowledge management and banking. The text also discusses in detail the role of Chief Information Officer (CIO) as a change agent for designing and implementing automation initiatives. Return-on-Investment (ROI) calculations have been shown as a business case for automating business processes. Evaluation criteria for deciding which software package to be implemented have been thoroughly explained. This book provides case studies at the end of all chapters to help the students for easy understanding of the concepts discussed. It includes chapter-end questions to test students' comprehension of the subject. It presents a glossary of technical terms. The book is designed for the postgraduate students of management. It would be useful for the professionals and practitioners for implementation of process automation in organizations as well.
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Sanjay Mohapatra is Associate Professor in Information Systems at Xavier Institute of Management, Bhubaneswar (XIMB). He has more than 21 years of industry experience. He has worked in various capacities in organizations like Hindustan Aeronautics Limited, Larsen & Toubro, Pricewater House, Infosys, Polaris and J&B Software. His teaching interests include IT Strategy and Management Information Systems and research interests are in the area of IT- enabled processes. He has published/presented many papers in national and international journals and conferences. Mr. Mohapatra is also the author of Cases in Management Information Systems and co-author of Management Information Systems in Knowledge Economy (both published by PHI Learning).
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Business Process Automation
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Soft cover. Zustand: New. Contents Foreword I Foreword II Preface Acknowledgments 1 Understanding Business Process Automation 2 Automation in Business Process Life Cycle Management 3 Automation and Business Intelligence 4 Automation in Business Communication 5 Process Automation in HR and Payroll 6 Automation in Marketing 7 Automation in E-governance 8 Return on Investment from BPA 9 Automation in Software Project Management 10 ERP as Business Process Automation Tool 11 Automation in Knowledge Management System 12 Automation in Master Data Management MDM 13 Automation in Mobile Process Management Glossary Bibliography Index This book discusses the major trends in Business Process Automation BPA and explains how BPA technologies and tools are applied in practice It introduces the students to the concepts of BPA and describes the need for automation in business process management The book illustrates live examples of different functions of an enterprise where automation has been successfully implemented to reap business benefits It elaborates the applications of BPA in various sectors such as HR and payroll marketing e-governance knowledge management and banking The text also discusses in detail the role of Chief Information Officer CIO as a change agent for designing and implementing automation initiatives Return-on-Investment ROI calculations have been shown as a business case for automating business processes Evaluation criteria for deciding which software package to be implemented have been thoroughly explained 392 pp. Artikel-Nr. 86051
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