全国物流专业应用型本科"十二五"规划系列教材:物流客户关系管理 - Softcover

National Logistics Logistics Customer Relationship Management application-oriented professional Twelfth Five Year Plan series of textbooks(Chinese Edition)

paperback. Zustand: New. Paperback. Pub Date :2013-09-01 Pages: 264 Language: Chinese Publisher: China Fortune Press. National Logistics Logistics Customer Relationship Management application-oriented professional Twelfth Five Year Plan textbook series Introduction to logistics. including customer relationship management. logistics Customer Relationship Management Overview. relationship marketing. customer satisfaction and customer loyalty. customer lifetime and customer value. customer complaints logistics managemen. Artikel-Nr. BX010017

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