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Over the past few decades, e-commerce has been growing at a very fast pace, however a number of challenges in the use of e-commerce services have affected users trust and satisfaction. In view of this, the study investigated users trust and satisfaction on e-commerce services among students in University of Ilorin, Kwara State, Nigeria. The objectives of the study were to: assess level of trust in the use of e-commerce services; find out level of satisfaction in the use of e-commerce services; determine the frequency of use of selected ecommerce sites; identify the factors that affect users trusts and satisfaction in the use of ecommerce services, and identify the challenges faced in the use of e-commerce services among students of University of Ilorin, Kwara State, Nigeria.
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Assessment of Users¿ Trust and Satisfaction On E-Commerce Services
Verlag:
LAP LAMBERT Academic Publishing Apr 2023, 2023
ISBN 10: 6206159000
ISBN 13: 9786206159001
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Anbieter: buchversandmimpf2000, Emtmannsberg, BAYE, Deutschland
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Taschenbuch. Zustand: Neu. Neuware -Over the past few decades, e-commerce has been growing at a very fast pace, however a number of challenges in the use of e-commerce services have affected users trust and satisfaction. In view of this, the study investigated users trust and satisfaction on e-commerce services among students in University of Ilorin, Kwara State, Nigeria. The objectives of the study were to: assess level of trust in the use of e-commerce services; find out level of satisfaction in the use of e-commerce services; determine the frequency of use of selected ecommerce sites; identify the factors that affect users trusts and satisfaction in the use of ecommerce services, and identify the challenges faced in the use of e-commerce services among students of University of Ilorin, Kwara State, Nigeria.Books on Demand GmbH, Überseering 33, 22297 Hamburg 64 pp. Englisch. Artikel-Nr. 9786206159001
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