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HEALTHCARE MANAGEMENT: A Study of In-Patient Satisfaction - Softcover

PRASAD, Prof. M. V. RAMA

 
9786205509227: HEALTHCARE MANAGEMENT: A Study of In-Patient Satisfaction

Inhaltsangabe

This book is a research based study on the topic of patient satisfaction regarding medical care and in patient services. The focus of this study is therefore be on the services offered by a private Hospital and Inpatient feedback on the various elements within the system.The first chapter is on the Introduction of the study on the inpatient satisfaction.The second chapter is about Indian Health Care Sector.The third chapter is on the literature on the various studies of different elements of health care and inpatient services and satisfaction.The fourth chapter is on the actual study on the inpatient satisfaction.The fifth chapter on the findings and suggestions to improve the ways and means of in patient satisfaction.And finally references and appendix.

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Über die Autorin bzw. den Autor

Prof. M. V. Ram Prasad is a Mechanical Engineering graduate, MBA and PhD in Marketing. He is also a postdoctoral fellow from UGC. Having 33 years experience in Teaching,Research and Consultancy. He was Director for GITAM School of Business, Bengaluru and is presently as Prof. with GITAM School of Business(GSBB), GITAM University, Bengaluru Campus.

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