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The book's main emphasis is on improving access to mobility and providing valuable and effective transportation options for the populace to alleviate hardship where customer-centricity or happiness is at its peak. Customers have hazy expectations when they expect a service provider to solve a problem but are unsure how to do so. Therefore, customers' assessments of service quality will be unsatisfactory unless they have clear expectations of what is required to address the situation at hand.
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Rail Transportation
Verlag:
LAP LAMBERT Academic Publishing Jun 2022, 2022
ISBN 10: 6204978365
ISBN 13: 9786204978369
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Taschenbuch
Anbieter: buchversandmimpf2000, Emtmannsberg, BAYE, Deutschland
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Taschenbuch. Zustand: Neu. Neuware -The book's main emphasis is on improving access to mobility and providing valuable and effective transportation options for the populace to alleviate hardship where customer-centricity or happiness is at its peak. Customers have hazy expectations when they expect a service provider to solve a problem but are unsure how to do so. Therefore, customers' assessments of service quality will be unsatisfactory unless they have clear expectations of what is required to address the situation at hand.Books on Demand GmbH, Überseering 33, 22297 Hamburg 124 pp. Englisch. Artikel-Nr. 9786204978369
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