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Service quality perception in private sector and public sector banks - Softcover

Murugaiyan, S.

 
9786139459704: Service quality perception in private sector and public sector banks
Softcover
ISBN 10: 6139459702 ISBN 13: 9786139459704
Verlag: LAP LAMBERT Academic Publishing, 2019

Inhaltsangabe

The Indian Administration area likewise viewed as the tertiary part of Indian economy today, it comprises a wide range of divisions joined, for example, managing an account, training, lodgings and restaurants, protection, railroads,open organisation, telecom and different administrations. The Service Quality Perception in private sector and public sector banks is analysed by the researcher using weighted Arithmetic mean, Gap analysis, Chi - Square and Analysis of variance. The respondents of both banks are differ in getting the services in the study area.

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Über die Autorin bzw. den Autor

Dr.S.Murugaiyan is currently working as an Associate Professor and Head in the Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi. He has more than 33 years of Teaching experience both at Under Graduate and PG Level. He has specialisation in the areas like Business Statistics, Business Maths, Financial Accounting, Income Tax etc.

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Verlag
LAP LAMBERT Academic Publishing
Erscheinungsdatum
2019
Sprache
Englisch
ISBN 10 
6139459702
ISBN 13 
9786139459704
Einband
Taschenbuch
Anzahl der Seiten
124
Herausgeber
Jeyanthi R. Sasi
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Alphascript Publishing
customerservice@vdm-vsg.de

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