Configurations of Knowledge Intensive Processes and Collaborative Technologies (Schriftenreihe Rationalisierung) - Softcover

Inhaltsangabe

Aim of this dissertation is to provide organizations with a model and an application approach to configure their knowledge intensive processes with the functionalities offered by collaborative technologies. The model is structured into three segments: • attributes of knowledge intensive processes • functionalities of collaborative technologies • configurations of knowledge intensive processes and collaborative technologies The model is validated within three industrial case studies.

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