Vital Management for Today’s Workplace: Malaysian Executives’ Organisational Commitment, Organisational Citizenship Behaviour and Perceived Job Performance - Softcover

Shirley, Chan

 
9783846558874: Vital Management for Today’s Workplace: Malaysian Executives’ Organisational Commitment, Organisational Citizenship Behaviour and Perceived Job Performance
Softcover
ISBN 10: 3846558877 ISBN 13: 9783846558874
Verlag: LAP LAMBERT Academic Publishing, 2011

Inhaltsangabe

The dissertation is on employees’ organisational commitment (OC), organisational citizenship behaviour (OCB) and immediate superior’s perceived job performance (JP). It also discusses if OC, the mediator between OCB and JP. The respondents were the academic and non-academic executives from SEGi University College. The Meyer and Allen’s (1997) OC Questionnaire, Podsakoff’s (1990) OCB Questionnaire and Performance Appraisal 2008 were used. Data were analysed using the SPSS. The reliability scales of the instruments used were satisfactory. The tests of correlation, multiple regression and SOBEL were then performed. The results indicated that there was a positive connection between OC and OCB. But, there was no connection between OC and JP. The OCB was found to be positively related to the JP. It is also evident that the OC was not the mediator between OCB and JP. From the focus group discussion, it was found that other contributing factors to the executives’ JP were the performance-based rewards system, a clear and unambiguous communication system, esprit de corps and good rapport inter-departmentally, a proper staff development plan and the relationship with their immediate superiors

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Reseña del editor

The dissertation is on employees’ organisational commitment (OC), organisational citizenship behaviour (OCB) and immediate superior’s perceived job performance (JP). It also discusses if OC, the mediator between OCB and JP. The respondents were the academic and non-academic executives from SEGi University College. The Meyer and Allen’s (1997) OC Questionnaire, Podsakoff’s (1990) OCB Questionnaire and Performance Appraisal 2008 were used. Data were analysed using the SPSS. The reliability scales of the instruments used were satisfactory. The tests of correlation, multiple regression and SOBEL were then performed. The results indicated that there was a positive connection between OC and OCB. But, there was no connection between OC and JP. The OCB was found to be positively related to the JP. It is also evident that the OC was not the mediator between OCB and JP. From the focus group discussion, it was found that other contributing factors to the executives’ JP were the performance-based rewards system, a clear and unambiguous communication system, esprit de corps and good rapport inter-departmentally, a proper staff development plan and the relationship with their immediate superiors

Biografía del autor

The author holds a Master of Management, University of Malaya MY. She has an extensive management experience in Malaysian private higher learning institutions developed over 8 years. She is also authorised to conduct internal quality audits. She is currently the Deputy Editor, SEGi Review and Head, Examinations Department at SEGi University College

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
LAP LAMBERT Academic Publishing
Erscheinungsdatum
2011
Sprache
Englisch
ISBN 10 
3846558877
ISBN 13 
9783846558874
Einband
Tapa blanda
Anzahl der Seiten
104
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar