Preface.- Prologue: The Conflict Between Good Management and Open Democracy: A Crisis of Trust.- 1 The Transformation of the Modern State.- 2 The Relationship Between Citizens and Government in Modern States: Threats and Challenges.- 3 Managing the Democratic State: Caught Between Politics and Administration.- 4 The Bureaucracy-Democracy Paradox Revisited: A Challenge to Democracy in Turbulent Times.- 5 Management, Performance and Democracy in Turbulent Times: An Evidence-Based Analysis.- 6 Epilogue: The Road to Better Governance in Modern States.- Appendix.- Index.
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