Software Developers as Users: Semiotic Investigations in Human-Centered Software Development - Softcover

Über die Autorin bzw. den Autor

Clarisse Sieckenius de Souza is a professor at the Department of Informatics of Pontifical Catholic University of Rio de Janeiro (PUC-Rio). With a Ph.D. in applied linguistics, she started in computer science doing research in natural language processing and text generation. She gradually moved from artificial intelligence into HCI, switching her interdisciplinary base from linguistics to semiotics. She is the founder and principle investigator of the Semiotic Engineering Research Group (SERG) at PUC-Rio, which produced the most comprehensive semiotic account of HCI in Informatics to date.Carla Faria Leitao is a senior researcher of SERG at PUC-Rio. She has a Ph.D. in clinical psychology and has been drawn to informatics and HCI by the subjective aspects of computer artifacts exposed and explored by semiotic engineering. With a special interest in how qualitative methods can be used outside the social and human sciences, she has been leading methodological research in SERG since 2002.

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This book presents the SigniFYI Suite of conceptual and methodological tools, designed to uncover meanings inscribed in software, their origins, intent and consequences to identify and trace correlating patterns; from software design and development to software use and experience.

Based on the study of Semiotic Engineering, the book advances the e study of Human-Centered Computing (HCC), inviting professionals, researchers, teachers and students to reflect upon how subjective and cultural values manifest themselves through software models, programs and user interfaces.

The authors weave a mesh of technical, theoretical and philosophical considerations of what it means to build and use software, exploring what we (professionals and non-professionals) mean by the pieces of software we design and develop, as well as what pieces of software mean to end-users and others.

Explicitly dedicated to software designers, developers and users, Software Developers as Users is a provocative view of socio-technical communication in the digital age.