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After–sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management - Softcover
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This book features a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making and strategies for strengthening the structure and foundations of the framework.
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This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.
“After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in aftersales management, assets engineering and warranty management.
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- VerlagSpringer
- Erscheinungsdatum2016
- ISBN 10 3319346792
- ISBN 13 9783319346793
- EinbandTapa blanda
- Anzahl der Seiten340
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After¿sales Service of Engineering Industrial Assets : A Reference Framework for Warranty Management
Verlag:
Springer International Publishing
(2016)
ISBN 10: 3319346792
ISBN 13: 9783319346793
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Buchbeschreibung Taschenbuch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.'After-sales Service of Engineering Industrial Assets' comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management. Artikel-Nr. 9783319346793
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