Library User Metaphors and Services: How Librarians look at their Users (Current Topics in Library and Information Practice) - Hardcover

Buch 4 von 11: Current Topics in Library and Information Practice

Johannsen, Carl Gustav

 
9783110419658: Library User Metaphors and Services: How Librarians look at their Users (Current Topics in Library and Information Practice)

Inhaltsangabe

How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received.
The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

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Über die Autorin bzw. den Autor

Carl Gustav Johannsen, Royal School of Library and Information Science, University of Copenhagen, Denmark

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9783110418552: Library User Metaphors and Services: How Librarians look at their Users (Current Topics in Library and Information Practice)

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ISBN 10:  311041855X ISBN 13:  9783110418552
Verlag: De Gruyter Saur, 2015
Softcover