The Essentials Of Logistics And Management - Softcover

Über die Autorinnen und Autoren

Agregée en sciences de gestion, Corynne Jaffeux est professeur de finance a l'Universite d'Orleans. Elle est responsable de la maitrise de sciences de gestion et du DESS finance et contrôle de gestion.
Corynne JAFFEUX est également conseiller pour l'enseignement superieur de la Direction Generale du groupe AFT-IFTIM (Paris). Ses travaux portent sur le second marché boursier, le financement des entreprises et la titrisation.

Prof. Francis-Luc Perret is Director of IML (International Institute for the Management of Logistics) and Dr. Corynne Jaffeux is President of the IML board committee. IML organizes each year in Lausanne since 1993 and in Paris since 1995 a postgraduate course/specialized master program in Management of Logistics Systems.Prof. Francis-Luc Perret is currently Vice-President of the Swiss Federal Institute of Technology in Lausanne (EPFL), in charge of Planning and Logistics. He is Professor of Logistics and Management of Technology at EPFL. His research focuses on logistics of technological systems, hospital and care management as well as knowledge and project management within high tech environments.

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Historically, logistics was defined as the process of moving and positioning inventory to meet customer requirements at the lowest possible total landed cost. Over the decades, logistics moved from a very narrow preoccupation focused on transportation or inventory management to a larger vision embracing not only cost but also quality management and service provision. Large part of the competitive advantage of an organization is due to the quality of service and especially to the ability of continuously improving and adapting this quality of service to specific customers requirements.
Logisticians have an impossible, but feasible task to design, optimize and permanently re-adjust a global utility function. The function embraces the customers? major interests, the functional enterprise?s components and all the stakeholders. The Essentials of Logistics and Management presents a broad spectrum of the knowledge required for a logistician?s practice and for his contribution to the company?s growth. The book is built upon a conceptual framework in which all stakes and themes of logistics should be analyzed in a systemic approach: customer relationship management, interactive information support, production optimization and process development, vision, strategy and operations management as well as human resources and resource allocation. All these aspects are critical for the logistical strategy.
The purpose of The Essentials of Logistics and Management is to bring the reader a methodology allowing him/her to use the critical factors embedded in the design of the strategy. The book combines both conceptual and practical illustrations. Transversal vision and detailed case studies highlight the main themes of modern logistics and daily preoccupations of logisticians.

• Introduction
• Logistical strategy ? Globalization
• Customer service
• The structure and the operations of logistics systems
• Transport management as a key logistics issue
• Logistics of international trade
• Designing the supply chain
• Marketing & purchasing management
• Production systems
• Operations research in logistics
• Modelling and simulation in logistics
• Workflow management for supply chains of services
• Information technology for logistics
• Forecast analysis and forecasting models
• Financial elements
• Logistics: processing and controlling
• World-Class management
• World-Class logistics
• Managing human resources.