The Essence of Excellence: Creating a Culture of Continuous Improvement - Softcover

Inhaltsangabe

What is the Essence of Excellence Over the last 25 years we have researched, coached and supported many companies on their continuous improvement journeys. So what separates the really great from the merely good The answer lies not in what you see or the tools people use, but in the feel, the pure essence of these organisations. It is the mind-set, the language, the confidence and the sheer passion for excellence. In this book we explore what we have learned, develop a framework for our thinking and illustrate this with examples, cases and anecdotes from those that have captured the Essence of Excellence.

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