Critical Thinking at Work: Does Your Company POUND or Flex? - Softcover

Inhaltsangabe

Something is wrong with most workplaces. Despite the recent economic upturn, Gallup polls consistently show that just 30% of workers feel engaged. This book offers a theory and evidence why that is the case, showing practical steps business leaders can take to move from process-heavy POUND organizations to Flexible, evidence-driven companies that break down barriers, fostering innovation from every person in the organization. Flex companies increase profits while also ensuring worker engagement. Unlike many business books, most of this advice is based on long-standing findings in the behavioral sciences and basic principles of critical thinking. In her dozen years of corporate experience at Microsoft and AT&T, the author, an expert in critical thinking,* came to realize that companies act in oddly unproductive ways, calling it the POUND syndrome: Processes meant to promote individuals but that hurt the company; Oversight that looks at the wrong things; Underutilized workers; Negativity where there should be curiosity; and Dogmatic thinking that passes for obvious common sense. She proposes that to prepare for the future creative, innovative worker, companies must adopt what she calls a Flex strategy: Becoming Fluid in considering counterintuitive ideas and Experimental in trying them out. *Good Arguments Prentice-Hall, 4th Edition

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