Managing is hard. Managing for the first time is even harder.
A new start-up comes on the scene filled with a team of talented people. The start-up grows, the team expands, and those early joiners all of a sudden are responsible for leading a team. Just a few years prior, these folks were barely able to figure out their own roles in their crazy, ever-changing company. Now, as managers, they are expected—often without any direction or role models—to know how to develop,
coach, structure projects, review, and set expectations for a whole bunch of new, incredible people.
First-timers want to quickly learn what it takes to be a successful manager—like they learned how to code, how to design, how to sell—and put those learnings into practice. But what does it mean to manage, and how do you teach someone to be a good manager? Enter Rachel Pacheco, an expert at helping start-ups solve their management and culture challenges. Pacheco, a former chief people officer and founding team executive at multiple start-ups, conducts research on management and works with CEOs and their managers to build the skills necessary to navigate a rapidly scaling organization.
In Bringing Up the Boss: Practical Lessons for New Managers, Pacheco shares these skills, along with cutting-edge research, data, anecdotes, how-to exercises, and more, to help overwhelmed employees become expert managers.
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Rachel Pacheco has long helped start-ups solve their people and culture challenges. She is on the board of advisors for numerous start-ups, primarily in the digital health and wellness space. Previously, she was on the executive teams of a healthcare start-up in the Alphabet family, a healthcare venture fund and advisory firm, and a big data start-up incubated within JPMorgan Chase. Pacheco has also lived and worked in Saudi Arabia, Dubai, Indonesia, and Kazakhstan, and thus has experienced the joy (and pain!) of leading and managing organizations across many distinct cultures.
Pacheco conducts research on management—specifically on power and conflict—at The Wharton School. She is a member of the founding faculty of the Entrepreneurship in Education Program at the University of Pennsylvania, where she teaches a popular Foundations in Management course to budding entrepreneurs and has developed numerous university courses that focus on the practical side of working in a small organization. She holds a PhD and MBA from The Wharton School and a BS from Georgetown University.
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