Speaking to Influence: Mastering Your Leadership Voice - Softcover

Inhaltsangabe

When you speak, whether on stage, in a meeting or on the telephone, ask yourself:

We all suffer from a fatal Blindspot: that Blindspot is the distinction between how we think we come across when we speak, and how other people actually perceive us and interpret what we’ve said. Want proof? Have you ever had an argument where one person says, Why are you mad? What did I say? And the response is, It’s not what you said, it’s how you said it! Well, the truth is that both what you say and how you say it are critically important to having people understand not only your content, but also your intent. It crystallizes how you actually feel about what you’re saying, and as a result, how others should feel about it and respond.

The disconnect between the words you use and the way you deliver them sabotages productive conversation and leads you and the other person into a downward spiral of miscommunication, frustration and even hurt feelings. Nevertheless, one thing remains consistent: Whether you think it’s because they weren’t listening, they’re too sensitive, they are just plain rude, or they simply don’t care, you’re quick to assume that it’s the other person’s fault. But what if there was something in the way you were communicating that allowed that to happen, facilitated it, or even caused it?

In Speaking to Influence, Dr. Laura Sicola walks you through the three key channels of speech communication and how they need to work together for people not just to get it when you talk, but also to get you. You’ll explore strategies in storytelling for impact, how people can see what you look like even when you’re talking on the telephone, hidden fillers to avoid, and how to identify and control common vocal habits that creep into your speech and undermine your credibility.

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