Facilitator's and Trainer's Toolkit: Engage and Energize Participants for Success in Meetings, Classes, and Workshops

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9781935504894: Facilitator's and Trainer's Toolkit: Engage and Energize Participants for Success in Meetings, Classes, and Workshops
Vom Verlag:

Master frameworks, techniques, and tools for conducting meetings, leading sessions and workshops, and transferring knowledge through education and training. In addition to focusing on proven methods, this book contains many new and innovative ideas developed through decades of the author's experience. There are 12 chapters:

  • Chapter 1, Facilitation Framework, classifies all facilitation types into four generic categories: Strategies and Solutions, Programs and Processes, Learning and Development, and Cooperation and Collaboration.
  • Chapter 2, Value Proposition, leverages the Career Steps Framework to prove the return on investment of facilitation skills and competency.
  • Chapter 3, Facilitation Process, explains each phase of the facilitation process: Contract, Prepare, During Session, Conclude, and Evaluate.
  • Chapter 4, Facilitation Leadership, explores Napoleon Hills' eleven factors of leadership, along with values, ethics, and competencies established by the International Association of Facilitators.
  • Chapter 5, Engagers and Energizers, reveals the art and science of educating and transferring learning to adults and optimizing the engagement of session participants using Dr. Howard Gardner's Multiple Intelligences.
  • Chapter 6, Tools, introduces the foundational technique of brainstorming and shows how to use 35 handy facilitation tools for a variety of situations including problem solving, group dynamics, and storytelling.
  • Chapter 7, Workshop Environment, outlines facilitation-friendly principles followed by guidance on room set up, various seating patterns, equipment, food, and supplies.
  • Chapter 8, Virtual Facilitation, provides suitable alternatives to face-to-face facilitation using practical techniques in four key areas: Engagement, Relationship, Communication, and Technology.
  • Chapter 9, Cross-Cultural Facilitation, introduces proven techniques for how to facilitate learning transfer and effective collaboration across cultures through the application of Dr. Geert Hofsgtede's dimensions of cross-cultural communication.
  • Chapter 10, Visual Facilitation, introduces the power of Visuals and Graphics Recording as a tool for effective collaboration and communication in organizational settings.
  • Chapter 11, Self-Development, provides guidelines on how to develop your facilitation competency and track your progress. This chapter concludes with the author's own journey on becoming an accomplished facilitator.
  • Chapter 12, Tools Library, outlines a step-by-step approach along with templates and examples where each of the 35 tools from Chapter 6 can be successfully leveraged.
The book concludes with a section on facilitator and trainer resources.

Good facilitation is often the difference between a meeting that delivers outputs and actions, and one that delivers breakthrough solutions and results. Artie Mahal, who is a master facilitator and trainer, has delivered an easy to read book that describes the science and art of effective facilitation. He offers insights, techniques, tools, and knowledge that anyone can use to improve their facilitation and training skills.
Paul Marabella
Vice President & Chief Information Officer K. Hovnanian Companies, LLC
USA

In this book Artie has brought together a great collection of tools, techniques and advice that provides a sound basis for anyone looking to become a more engaging and effective facilitator.
Phil Short
IT Director, Speaker, Business Process Practitioner
Canada

Über den Autor:

Artie Mahal is an accomplished facilitator and has facilitated workshops in North America as well as internationally in Europe and the Asia Pacific regions. His workshops are highly interactive and use state of the art methods such as a "brain compatible learning method." He has facilitated workshops for Strategic Planning, Business Process Improvement, Ideation and Project Management. Artie is a certified trainer in Business Process Management (BPM), Human Change Management, and Diversity.

For two decades, Artie successfully led mission-critical management support programs at Mars Incorporated which included the implementation of Business Change Methodology and the formation of Mars University in North America. Artie is a Senior Consultant with BPTrends Associates and he is the founder of ASM Group. In his role as consultant and educator, Artie has developed and delivered BPM services privately to corporations and publicly through Boston University's Corporate Education Center and Duke University Business School. His training clients include Bristol-Myers Squibb, Cisco Systems, Groupo Modelo, Mars, Incorporated, United Health Group and US Department of Treasury.

Artie has also been a speaker at national and international professional forums including at Rutgers University Business School, USA, and Chitkara University, India. Artie is the author of How Work Gets Done, Business Process Management, Basics and Beyond.

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