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Good facilitation is often the difference between a meeting that delivers outputs and actions, and one that delivers breakthrough solutions and results. Artie Mahal, who is a master facilitator and trainer, has delivered an easy to read book that describes the science and art of effective facilitation. He offers insights, techniques, tools, and knowledge that anyone can use to improve their facilitation and training skills.
Vice President & Chief Information Officer
K. Hovnanian Companies, LLC
In this book Artie has brought together a great collection of tools, techniques and advice that provides a sound basis for anyone looking to become a more engaging and effective facilitator.
IT Director, Speaker, Business Process Practitioner
Artie Mahal used his wealth of experience in process management to create an easy to read book and a process to follow for any facilitator and trainer. The book contains valuable tools, templates, checklists, methodology, and a framework. He created a great framework structure for any facilitated session to deal with various business issues such as strategies, processes, projects, and team cooperation and collaboration.
Bassam A. AlKharashi
Director of Business Innovation Services, ES Consulting
Artie Mahal has taken a difficult and often misunderstood skill and made it easy to learn for the professional and novice alike. As a skilled facilitator for the past twenty-five years, this book has helped me “sharpen the saw” with new tools and concepts to help tackle any business challenge. For the novice facilitator, this book is an excellent guide as Mr. Mahal provides in-depth background and context for each facilitation concept before diving in with tools, tips, and techniques to master that concept.
BPTrends Certified BPM Professional, Business Process Center of Excellence Director
Knowledge in any form aims to bring transformation. Mr. Mahal has articulated his own experience and training skills in form of this book as an endeavor to share his expertise and bring transformation in many lives. Today, the world is full of challenges and I would say that the challenges are like strangers’ appearing on the floor all of sudden. You need to be equipped with all tools and techniques to face such exigencies. For this, either you have to be trained or you must know how to train others to achieve desired goal. This text caters to both requirements. The flow of text is tremendously designed from Framework to proposition, process, Leadership, Engaging, Techniques of training and environment. Each part of the book is thoroughly shaped up and presented in real terms.
Dr. Sandhir Sharma
Dean, Chitkara Business School, Chitkara University
Artie Mahal has kindly given the blueprint on how to "wow" your audience every time they attend a session. The book in essence lays out practical processes facilitators can follow to ensure learning is happening, collaboration is taking place and your learners will be engaged! After reading this book, you will never facilitate a workshop, training session or meeting ever the same again.
Senior Account Executive in Learning and Development.
USAReseña del editor:
Master frameworks, techniques, and tools for conducting meetings, leading sessions and workshops, and transferring knowledge through education and training. In addition to focusing on proven methods, this book contains many new and innovative ideas developed through decades of the author’s experience. There are 12 chapters:
The book concludes with a section on facilitator and trainer resources.
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