Two months before David Silverman’s 32nd birthday, he visited the Charles Schwab branch in the basement of the World Trade Center to wire his father’s life savings towards the purchase of the Clarinda Typesetting company in Clarinda, Iowa. Typo tells the true story of the Clarinda company’s last rise and fall — and with it one entrepreneur’s story of what it means to take on, run, and ultimately lose an entire life’s work. This book is an American dream run aground, told with humor despite moments of tragedy. The story reveals the impact of losing part of an entire industry and answers questions about how that impacts American business. The reader sees in Clarinda’s fate the potential peril faced by every company, and the lessons learned are applicable to anyone who wants to run his or her own business, succeed in a large corporation, and not be stranded by the reality of shifting markets, outsourcing, and, ultimately, capitalism itself.
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David Silverman moved up the ranks from tech geek to owner and president of Clarinda, the largest American owned typesetting and publishing company before it ceased operations due to overseas competition in 2003. He has published articles on technology and publishing in industry publications, including Wired magazine and Publishers Weekly. In addition, he has been a consultant in the industry, a frequent speaker at publishing conferences, a member of international publishing technical committees, and been a guest lecturer on the typesetting industry at New York University's master's in publishing program. He currently works as an executive at Citigroup where he is responsible for, what else, disaster recovery.
1. Prologue: Driving..................................................92. Benevolent Capitalists.............................................173. Returning to Manila................................................614. Selling............................................................755. The System 36......................................................1036. Commuting to Iowa..................................................1377. Maalox Leaves A Chalky Residue.....................................788. We Can't Do It For That............................................2219. The Litany.........................................................25510. The Eight-Hundred Pound Gorilla...................................27911. Dem Bones.........................................................30112. Tire Fire.........................................................31313. Anger, Denial, Acceptance.........................................32514. What You Need Is A Happy Ending...................................337Appendix: A Brief History of Typography...............................343Glossary and Compendium of Typesetting Miscellany.....................347
September 1999
Dan and I drove south through Iowa on Interstate 29 in our standard-issue rented white Ford Taurus, passing exits for what appeared to be only fields. After forty-five minutes Dan gave in and lit up a cigarette, hanging his arm out the passenger window and trying his best to blow the smoke outside. I coughed, but didn't begrudge my friend, partner, and boss his one weakness. He was, after all, in charge.
Nearing sixty, Dan was an old school, button-down executive and I suspected he hadn't taken off his ancient houndstooth jacket since leaving home in Baltimore that morning. A self-described "wrong side of the tracks Irishman," he looked more like a corporate version of George Carlin than the world's foremost expert on typesetting, and he smelled like a country singer, all hair tonic and Benson and Hedges cigarettes. His bronze-to-grey hair was nearly the same color as his leathery skin and thinning, but not so thin that he couldn't get it puffed up every morning with rigorous combing. He was thinking, as always, about his plans: how to remake the company we'd just bought, how to beat the East Indian competitors, how to take the company public, how to roll up the typesetting industry and make us millionaires.
Those potential millions were both the first thing on my mind and the last-first because, quite obviously, I wanted to be a millionaire, and they would let me pay back my father his retirement money. They were the last because I had Dan, and he had taught me, "millions are easy, kiddo; building a company that will endure is hard." He should know, he had made millions for every boss he'd worked for, but never for long enough to get any of it for himself. We had worked together for more than four years at two companies where he had been my boss and I had been his loyal, tech-guy ward. Both companies had been run by narrow-minded men who had thwarted Dan's typesetting dreams and had been the worst kinds of owners: lying, greedy, and uncaring.
Like my father, he had told me repeatedly that the good guys ultimately win in business. When we closed on the purchase of the fifty-year-old Clarinda typesetting company two weeks ago, the good guys, we believed, were winning. The benevolent capitalist was now the CEO of his own company. Without my asking, he had made me, who had never owned anything, an equal shareholder with him, increased my salary a third over my previous job to a hundred and thirty thousand a year and bestowed on me, who had never been the boss of anyone, the title of President.
We turned off at the green-and-white highway sign for the town of McPaul. McPaul had four pairs of railroad tracks, two houses, a closed post office, closed gas station, and closed antique store. No more than a mile beyond, we crested a hill and then: nothing.
Or rather, my city boy idea of nothing: farmland. From the top of this crest I could see twenty miles and there was only one building: a corrugated steel Quonset hut that had been crushed by some natural disaster, lying in a field like a deity-discarded soda can. Every other corner of the world was corn, soybeans, or sky-a third-grader's watercolor of blue, green and harvest gold.
There must be states covered in tomatoes or cucumbers or radishes or whatever else is in the grocery store because Iowa doesn't have them. I asked a local, "What's that?" "Corn." "And that?" "Soybeans." Aside from the occasional cattle or pig farm that was the only agriculture I saw.
We arrived in Clarinda an hour and a half after leaving Omaha. Clarinda had a town square and a mixture of manicured Victorian and vinyl-sided ranch houses. Just over five thousand people lived in what was the biggest urban center with the only movie theater for twenty miles around. The Clarinda tourism brochure highlighted other distinctions-Clarinda was the birthplace of Glenn Miller (he left when he was two), the birthplace of 4-H (contested by at least one other town, in Illinois), and the home of the largest indoor swimming pool in Southwest Iowa (leaving one to assume that somewhere to the north and east lies a much more substantial indoor pool). Keeping up with the times, Clarinda has staked an additional claim as the locale where the hamburger was invented by a Mr. Bert Grey, who employed a German chef of the eponymous town (contested by just about everybody).
It was nearly ten o'clock, so we went straight to the brand new Super 8 motel at the edge of town. Although chain motels appear to be all the same, I, as an experienced business traveler, could spot the minute gradations in quality the way an Olympic judge could tell the difference between a 9.7 pommel horse routine and a 9.6. Do they serve three kinds of stale muffins for breakfast or two? Is the morning orange drink thicker or thinner than water? Is there a morning orange-flavored drink?
The Super 8 was a looking at a major technical deduction-there was no one at the desk. "Hello?" I called.
"Hello!" Dan said, more loudly, and put his green overnight bag down.
I looked around the corner down a hall of rooms. No one. I went and knocked on the door. "When you find her," Dan said, "I'll be outside smoking," and he walked out, tapping a cigarette box against his wrist.
A few minutes later a young woman came out from the room behind the counter. "Oh hi!" she said, "I didn't know anyone was out here!"
I told her we had reservations.
"Look at that!" she said, turning the pages of the book where my and Dan's names were written with arrows across several pages. "You're staying a long time here. You must love Iowa." She smiled at me. No more than a teenager, her teeth were crooked in as many ways as she had teeth-which were not as many as there should have been. "Just fill out this card with your name and company."
"It's the Clarinda company," I said.
She looked at me blankly. The Clarinda company had been located on First Street for 40 years. "I'm sorry. I'm not from around here," she said. "I'm from New Market." New Market was fifteen miles away.
...
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