This book presents the amazing inside story of how Accenture overhauled their legendary training scheme. This book takes an in-depth look at the astonishing turnaround effected by Accenture, one of the world's largest companies, in the midst of widespread global economic downturn. Like most other corporations at the turn of the millennium, Accenture was looking for ways to reduce costs - even contemplating deep slashes in its internationally renowned internal training programme, which had shaped and supported the work of its more than 100,000 employees in 47 countries. Instead, Accenture looked deeper and realised that its training operation - representing an annual investment of $400 million - was better understood as a key strategic feature essential to its business success, delivering solidly measurable improvement to its bottom line. The Accenture veterans who tell this story take readers behind the scenes to show how the company was able to reconceive its whole approach to training. "Return on Learning" goes deep inside Accenture's operation to reveal its basic working so other professionals and companies can benefit from the organisation's experience in making training a fundamental way to improve business.
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Donald Vanthournot is chief learning officer and associate partner at Accenture.
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