In a world where customer demand is rewriting the rules of manufacturing success, yesterday's best practices may actually hinder companies more than help them. The Quantum Leap: Next Generation documents the forces shaping today's demad-driven markets and equips organizations with the knowledge and insight to navigate the transition to Demand Flow Technology (DFT) - a unique combination of innovative management philosophy, revolutionary manufacturing practices, and flexible employees.The first edition of The Quantum Leap - and its French, German, Italian and Spanish translations - played a key role in some of the most dramatic manufacturing success stories of the past decade. This update of John R. Costanza's original worldwide bestseller examines the impact and implications of recent industry trends, new technologies, and emerging business practices on manufacturing practices. But the focus remains the same: how to build sustainable competitive advantage by responding to customer demand in real time, every day. To remain competitive in today's dynamic global economy, companies must become demand-driven. This comprehensive desk reference provides a proven mathematically based roadmap for implementing DFT.
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Dean Gilliam, President & CEO, JCIT International, has over 25 years of executive management experience in two public manufacturing and software companies and in his management role at JCIT International. His past experience includes manufacturing operations, corporate acquisitions, business restructurings, international facility start-ups and product distribution for high-tech OEM businesses. Mr. Gilliam joined JCIT as it Chief Operating Officer in 1998. Prior to joining JCIT, Mr. Gilliam was CEO and President of Loronix Information Systems and the CFO for DH Technology, Inc. Steve Taylor-Jones, Executive Vice President, JCIT International, has worked for JCIT for 12 years as an educator and has led numerous implementations using Demand Flow® Technology (DFT). During this period he has also been the Vice President responsible for business software development and for supporting clients with DFT compliant tools. He has deployed DFT in multiple industries in both small and large environments. Major engagements have been with Nortel, General Electric (Plastics and Lighting), American Standard and Johnson & Johnson.
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