Organizations are becoming increasingly dehumanized. The move toward an AI-driven world of work means intense competition for a finite number of ‘human’ resources, where the pressure to perform can incite an “I’m fine” response when a colleague asks, “How are you?”. Opportunities to connect authentically with or care for one other at a basic human level are diminishing, and we only know our colleagues superficially. This book argues that human connections are formed by showing vulnerability and sharing stories of suffering. Creating a culture of workplace compassion is an organizational imperative in the 21st century where suffering is hidden, stress-related absence is growing and career burnout is a recognized phenomenon. The Human Moment suggests that by encouraging cultures of compassion, organizations can help to build healtheir workplace environments.
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Dr Amy Bradley is a professor, writer and speaker. In 2020, she joined the Thinkers50 Radar list of global management thinkers and her work has been featured in Harvard Business Review, Forbes, BBC and The Guardian. Her book, The Human Moment, was longlisted for CMI's Management Book of the Year.
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