Much has been written about coaching individuals, yet there has been little investigation of coaching teams at work. Even in organisations that have made strides towards becoming coaching cultures, the focus has been on the individual, not the team. This failure is now a serious weakness in the abilities of managers at all levels.
In this book, David Clutterbuck bridges the gap between what is known about team learning and coaching and the practical experience of managers and team coaches. He answers such questions as how team coaching differs from individual coaching, what skills underpin effective team coaching, and how team coaching can be made a sustainable, automatic process.
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David Clutterbuck is one of Europe's most prolific authors and thinkers on management. Author or co-author of over 50 books, he is visiting professor in coaching and mentoring at both Oxford Brookes and Sheffield Hallam Universities. His recurrent theme is that improving the quality of conversations helps people and organisations make better decisions and helps achieve ambitions. He is a serial entrepeneur and practises what he preaches, setting himself a major learning challenge every year. He is in the top 15 of "HR's most influential".
Coaching the Team at Work provides the first exploration of what team coaches do and the skills they need. Effective team coaching enables people to focus more clearly on priorities, to be more creative in resolving problems, and to achieve the right balance in terms of managing the task, managing learning and managing behavior. The book fills a major gap much has been written about coaching individuals, but there has been little investigation of coaching teams at work. Even in organizations that have made strides towards becoming coaching cultures, the focus has been on the individual, not the team. This failure is now a serious weakness while a few star performers can radically affect the fortunes of a company, their ability to make things happen is heavily dependent on having high-performance teams around them.Coaching the Team at Work addresses what coaching is and what it is not and the models of coaching relevant to different types of teams. As befits a book on coaching, it poses numerous questions, aimed at both provoking insight and equipping coaches with a portfolio of ways to explore issues with teams.The books reviews the nature and processes of coaching, takes a look at the characteristics of teams, focuses on the role and practice of coaching within the team, and considers the processes of team learning. It examines in detail the issues that the team coach needs to manage, and presents a framework for organizing team coaching and developing the relevant skills. There are suggestions of useful techniques and approaches for coping with common issues, such as managing interpersonal relationships, goal setting and communication.Throughout the book are international case studies from organizations as diverse as television, manufacturing, pharmaceuticals retailing, government bodies and lawyers, which illustrate the variety of approaches used around the world and the potential to learn from others experience.Coaching the Team at Work is a groundbreaking guide on a largely unexplored yet critical area of business and people development, by one of the world s most respected authorities in the field of coaching and mentoring. The more we understand how coaching and learning work in a collective context, the more effective our teams will be.
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