Illustrated with numerous case studies and cartoons relevant to care workers, this manual explores the dilemmas of open recording - sharing records with service users as part of the process of working with them. With the introduction of single assessment, it is a timely and valuable resource for addressing the learning needs of everyone working in adult care. Practitioners often struggle with trying to write records that serve a variety of readerships - service users, colleagues, other professionals, resource allocation panels, service providers - whilst also remembering that what they write must comply with the rules of evidence. With so little guidance to practitioners in effective recording. It is not surprising that their practice is so often the subject of criticism in joint reviews and inspections. Designed to develop practitioner confidence and competence in a task that many find frustrating and confusing, this manual is sufficiently flexible to be used as a resource for both formal training and practice development in supervision. The case material includes scenarios appropriate to those working with a range of adult user groups.
Liz O'Rourke is a training consultant (Tel: 0118 957 3072), was previously training manager with Berkshire Social Services, and has had wide experience in care work. Hazel Grant has 18 years experience in social work in London, Kent and Warwickshire, and is currently responsible for providing strategic information systems training, and Data Protection/Freedom of Information advice, in Warwickshire Social Services.
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