Improving processes, productivity and profitability within your organisation is often best achieved by having a detailed knowledge of business process modelling. It is considered a core competency for anyone involved in managing change and Jon Holt’s expert text explores all the main aspects including process analysis and process documentation. Applying the standard modelling notation (UML), the result is a detailed, step-by-step guide to the entire modelling process.
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Jon Holt is the founder-director of Brass Bullet Ltd, a software and systems engineering consultancy company based in Swansea, South Wales. He holds a number of positions at universities both in the UK and the USA and is a Fellow of the BCS and the IEE. His work interests include all aspects of process modelling, standards and education.
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