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Quality in the Public Sector: Essential Skills for the Public Sector (Essential Skills for the Public Sector S.) - Softcover
Reseña del editor
The issue of quality has become increasingly important as budgets for public services have become tighter. There is a growing demand for higher quality services from very limited resources and this book provides some useful ideas as to how this challenge can be met. "Quality in the Public Sector" sets our way in which those providing public services can clarify what is meant by quality and how quality can be achieved. It considers issues such as setting standards, measuring and monitoring quality, and cost versus the benefit of introducing quality systems. It is a practical text with worked examples and practical exercises that enable the reader to put theoretical ideas into practice. This title acts as a useful reference point for quality issues which a view to enhancing day-to-day performance. It also provides some underpinning knowledge for those interested in implementing quality management systems.
Biografía del autor
The authors, Jennifer Bean and Lascelles Hussey are both highly experienced management consultants and chartered accountants. They have spent many years training and advising public sector managers in all aspects of organisational development including business planning and value for money. Their success has been in making these subjects relevant to the public sector in a practical way.
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- VerlagHB Publications
- Erscheinungsdatum1998
- ISBN 10 1899448063
- ISBN 13 9781899448067
- EinbandTapa blanda
- Anzahl der Seiten137
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Quality in the Public Sector: Essential Skills for the Public Sector (Essential Skills for the Public Sector S.)
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. GOR003262367
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Quality in the Public Sector: Essential Skills for the Public Sector (Essential Skills for the Public Sector S.)
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Artikel-Nr. GOR004456469
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Quality in the Public Sector: Essential Skills for the Public Sector
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
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Paperback. Zustand: Very Good. Quality in the Public Sector: Essential Skills for the Public Sector This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Artikel-Nr. 7719-9781899448067
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Quality in the Public Sector: Essential Skills for the Public Sector
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Artikel-Nr. 9735122
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Beispielbild für diese ISBN
Quality in the Public Sector: Essential Skills for the Public Sector
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Artikel-Nr. 9735123
Anzahl: 1 verfügbar