I think we all believe in market economics. But few organizations apply the common sense of a marketplace internally. I'm not talking about chargebacks per se; this book addresses the entire range of resource-management processes.
The implications for governance are profound: Budgets (and, when necessary, cut-backs) are driven by ROI. Strategic alignment is automatic. Bureaucratic oversight is replaced by a customer-focused, entrepreneurial culture without any loss of control. You can make like-for-like comparisons with outsourcing. Costly decentralization can be replaced by shared services that produce savings and synergies without any loss of business unit autonomy.
This book is the first to describe, in practical terms, how to bring the powerful benefits of market economics inside organizations. It provides a solid overview of both the theory and the tools and methods you'd need to implement market-based resource governance processes.
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Dean Meyer is a pioneer in applying science to the art of building high-performance organizations.
He doesn't come at it with motivational pep talks, executive training, or "touchy-feely" interpersonal dynamics. Instead, he takes a very systematic approach to designing the organizational environment that staff live in... the system of influences that make or break people's performance.
Meyer combines this breakthrough thinking with down to earth practicality, and distills leading-edge concepts into pragmatic implementation processes.
He's developed a method to change corporate culture in less than one year based on learning theory.
He's researched and applied an entirely new science of organizational structure based on cybernetics.
He's invented a tool-kit for activity-based budgeting that makes it practical for an organization to price its entire product line.
And he's been a leader in applying market economics within companies to design their resource-management processes -- the "perestroika" of the modern corporation.
The result: Meyer helps leaders convert bureaucracies into vibrant entrepreneurial organizations based on the "business-within-a-business" paradigm.
Meyer is a native of San Francisco. He received a BS from the University of California at Berkeley, and earned an MBA from Stanford. He founded his consulting practice, NDMA, in 1982.
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