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Acknowledgments,
Foreword — Dorothy J. Maver, Ph.D.,
Foreword — David Hart,
INTRODUCTION,
Origins of Nonviolent Communication,
Purpose of NVC,
PART I • The Mechanics of Speaking Peace,
CHAPTER 1 The Two Questions,
CHAPTER 2 How Can We Express What's Alive in Us?,
CHAPTER 3 How Can We Make Life More Wonderful?,
PART II • Applying NVC,
CHAPTER 4 Change Within Ourselves,
CHAPTER 5 Connecting With Others Empathically,
CHAPTER 6 Seeing the Beauty in Others,
CHAPTER 7 What Do You Want to Change?,
CHAPTER 8 Gangs and Other Domination Structures,
CHAPTER 9 Transforming Enemy Images and Connecting,
PART III • Speaking Peace for Social Change,
CHAPTER 10 Joining Forces With Others to Create Social Change,
CHAPTER 11 Dealing With Conflict and Confrontation,
CHAPTER 12 Gratitude,
CHAPTER 13 Summary/Final Thoughts,
Bibliography,
Index,
How You Can Use the NVC Process,
Some Basic Feelings and Needs We All Have,
About PuddleDancer Press,
About CNVC and NVC,
Trade Books From PuddleDancer Press,
Trade Booklets From PuddleDancer Press,
About the Author,
The Two Questions
"Don't ask yourself what the world needs. Ask yourself what makes you come alive, and then go and do that. Because what the world needs is people who have come alive."
— Dr. Howard Thurman
* * *
Nonviolent Communication keeps our attention focused on two critical questions.
Question number one: What's alive in us? (Related questions are: What's alive in me? What's alive in you?) Now, this is a question that all over the planet people ask themselves when they get together. They don't necessarily use those exact words. In English they often say it this way: How are you? Every language has its own way of asking, of course, but however it's said, it's a very important question.
We say it as a social ritual, but it's a very important question because, if we're to live in peace and harmony, if we're to enjoy contributing to each other's well-being, we need to know what's alive in each other. Sadly, though most people ask the question, not many people really know how to answer it very well because we haven't been educated in a language of life.
We've not really been taught to answer the question. We ask it, yes, but we don't know how to answer it. Nonviolent Communication, as we'll see, suggests how we can let people know what's alive in us. It shows us how to connect with what's alive in other people, even if they don't have words for saying it. So, that's the first question that Nonviolent Communication focuses our attention on.
The second question — and it's linked to the first — is: What can we do to make life more wonderful? (Related questions are: What can you do to make life more wonderful for me? What can I do to make life more wonderful for you?) So these two questions are the basis of Nonviolent Communication: What's alive in us? What can we do to make life more wonderful?
Now, just about everybody who studies Nonviolent Communication says two things about it. First, they say how easy it is, how simple. All we have to do is keep our communication, our focus of attention, our consciousness, on what's alive
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