Apollo Root Cause Analysis: A New Way of Thinking - Softcover

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Dean L. Gano is president of Apollonian Publications, LLC, which is dedicated to helping others become the best event-based problem-solvers they can be by providing highly effective problem-solving tools in the form of books and computer software. Mr. Gano brings more than 36 years of experience in process industries, power plants, and computer software development to this endeavor. He started his incident investigation work and subsequent fascination with problem-solving while working on solutions to the incident at Three-Mile Island Nuclear Power Station in the late 1970s. He has participated in hundreds of incident investigations since and has studied the problem-solving process through his teaching and consulting work. He has been teaching his unique version of root cause analysis to people around the world for more than 20 years. His message is taught in nine different languages on five continents and is used globally by many of the Fortune 500 companies, the National Aeronautics and Space Administration, the Federal Aviation Administration, and other government entities. To ensure an effective problem analysis is done every time, Mr. Gano created RealityCharting software, which is becoming the world standard problem-solving tool. Mr. Gano has a Bachelor of Science in Mechanical Engineering and General Science, is a formerly certified nuclear reactor operator, and a Vietnam veteran. He is a senior member of the American Society for Quality and the American Society of Safety Engineers. He is a philosopher and student who finds great happiness in learning and helping others become more successful in their life pursuits.