Five years on from the first edition of Principles of Operations Management, the operations function remains an essential part of any successful business. In his discussion of the various techniques, Les Galloway provided the reader of the first edition with an insight into the role of the operations function as well as an appreciation of the issues and techniques which can make a contribution to successful management. This new edition enlarges and further develops a number of key areas, in particular those related to strategy, service and quality, while at the same time stating that, despite the increasing globalization, there is still a great deal of room for improvement.
The Principles of Management Series offers a focused treatment of the central management functions, encouraging readers to extend and develop their understanding of management techniques.
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Les Galloway is Principal Lecturer at Leicester Business School.
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