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Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics) - Softcover
Inhaltsangabe
2nd revised edition explains how to maintain reliable customer service, deliver positive working relationships, solve problems and initiate and evaluate changes on a customer's behalf. Examples and case studies throughout. Also covers criteria for NVQ levels 2 and 3.
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2nd revised edition explains how to maintain reliable customer service, deliver positive working relationships, solve problems and initiate and evaluate changes on a customer's behalf. Examples and case studies throughout. Also covers criteria for NVQ levels 2 and 3.
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Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics)
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
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Paperback. Zustand: Very Good. Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Artikel-Nr. 7719-9781857033540
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