Marketing Concepts for Libraries and Information Services - Softcover

Saez, Eileen Elliot De

 
9781856044264: Marketing Concepts for Libraries and Information Services

Inhaltsangabe

The most successful organizations in a fast-changing world are those that are genuinely market oriented. If librarians and information professionals are to ensure the survival and prosperity of their services, then marketing is a tool they must master and market research is an essential element of their work. This textbook introduces to practitioners a wide range of marketing concepts and techniques suitable for library and information services. Fully revised and updated, this second edition contains a new chapter on marketing in the digital age, which explores the potential of e-marketing for librarians and information managers, data mining and customer relationship management, and the current marketing focus.

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Über die Autorin bzw. den Autor

Eileen Elliott de Saez is a Chartered Marketer, one of the first in the UK, and was until recently Senior Lecturer at the School of Information Studies, University of Northumbria.

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9780851574486: Marketing Concepts for Libraries and Information Services

Vorgestellte Ausgabe

ISBN 10:  0851574483 ISBN 13:  9780851574486
Verlag: Library Association Publishing, 1993
Hardcover