If You Want to Evaluate Your Library - Hardcover

Inhaltsangabe

The first edition of this book won the American Library Association's G.K. Hall Award in 1989. This second edition gives a review of current research into evaluation techniques appropriate to all aspects of reference and document delivery services. This edition has been updated and includes a new chapter on the evaluation of bibliographic instruction activities, as well as new material and case studies. The sections on evaluation of resource sharing, cost-effectiveness and cost-benefit studies are substantially extended.

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