Excellence in Investment Banking Operations - Hardcover

A valuable new guide to running and rethinking modern banking operations, this book is written by a team of senior executives from Deutsche Bank and its affiliated companies. The book is an in-depth examination of back office operations and offers detailed solutions to the hard choices facing banks if they are to compete successfully in this rapidly changing market. The book comprises 18 chapters and is divided into four comprehensive sections. The first assesses why change is necessary, examining the major trends in the financial markets and the financial services industry. The second identifies four business areas where new and ingenious products and structures have been successfully introduced in response to industry developments. The third looks at techniques which can be applied in response to the market's demands: activity-based costing, outsourcing, customer care and, essentially, operational risk management. The final section considers the challenges presented by the rise of the Internet and e-commerce.