Aggressive Behaviour (Personal and Professional Development) - Softcover

• where and when violence is likely to occur


• which individuals are most likely to be attacked


• common indicators of an imminent attack


• patterns of assault


• how both individuals and organizations can deal with incidents when they do occur


• what can be done to minimize the occurrence of attacks


• how organizations can develop better safety cultures for their staff


• how staff can be helped to deal with the aftermath of an attack

Self-assessment exercises and case studies challenge the reader to analyse his/her own experiences and preconceptions of when, and to whom, violence occurs. Providing practical guidance as well as a careful consideration of the issues involved, this book will ,be of interest to all those whose work may sometimes necessitate them being in potentially dangerous situations. It is a revised and updated edition of Facing Physical Violence, originally co-published with Routledge.