Over the last few years, the use of performance indicators has become widespread in public services. The first edition of this book, with its thorough review of the key issues in the development of performance indicators, made an immediate impact on the expanding field of performance measurement in higher education. It is widely quoted and used by higher education administrators and scholars in the field and has already become a source book for many workshops and conferences. The book has been thoroughly revised to take account of the most recent developments in the practice, literature and potential use of performance indicators. Particular attention is paid to recent developments in the polytechnics and colleges. It includes a survey of the literature developed in the USA, the United Kingdom and other OECD countries.
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Stephen Hanney is a Research Officer in the Royal Institute of Public Administration
Mary Henkel was Reader in the Department of Government at Brunel University.
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Zustand: OTTIMO USATO. IIIED. Higher Education Policy Series INGLESE Brossura editoriale, copertina plastificata flessibile decorata da una elaborazione grafica al centro del piatto, integra e come nuova, l'interno del volume appare immacolato, con carte in eccellenti condizioni di conservazione, tomo n. 3 della collana Higher Education Policy Series, testo in lingua inglese. N. pag. 276. Artikel-Nr. GUP1574
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