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Motivational Management Made Easy: for Hospitality, Tourism and Leisure - Softcover

Trevor-Roper, Charles

 
9781852525484: Motivational Management Made Easy: for Hospitality, Tourism and Leisure
Softcover
ISBN 10: 1852525487 ISBN 13: 9781852525484
Verlag: Management Books 2000 Ltd, 2007

Inhaltsangabe

The hotel and leisure industries are notorious for employing people at close to minimum wage - where employee loyalty and motivation become extremely challenging issues. This new guide shows managers how to overcome the special challenges of this sector, and apply the principles of business coaching to get the most out of their employees, for their own benefit and the benefit of the business. It shows how to achieve the crucial objective of excellent customer service while also creating employee satisfaction and high team performance.

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Über die Autorin bzw. den Autor

Charles Trevor-Roper, nephew of the famous historian, has over 25 years' experience managing hotels and restaurants, and spent 5 years as Project Manager for South West Tourism, responsible for management development of small and medium-sized businesses. He is an accredited coach and "excellence through people" assessor.

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Verlag
Management Books 2000 Ltd
Erscheinungsdatum
2007
Sprache
Englisch
ISBN 10 
1852525487
ISBN 13 
9781852525484
Einband
Taschenbuch
Anzahl der Seiten
160
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar