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Inhaltsangabe
An invaluable resource for all retail managers regardless of their age or experience. It is packed with case studies, self-assessment exercises and performance tips drawn from Peter's experience as a retail Sales Manager and Buyer and from his role as Training Manager (Selfridges). Topics covered include:; transition to the new management job - leading and managing teams; setting objectives for high quality customer care and the best sales environment; how to manage the budget, stock and sales; coping with security, health and safety issues; recruiting and developing retail staff; managing effective communications. The book describes successful approaches Peter Fleming has used and witnessed from frontline experience and research with companies such as John Lewis, Flannels Group, Body Shop, Argos, Williams and Griffin, Beatties, Furnitureland, and Marks and Spencer.I
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Críticas
"'Managing a retail business becomes more demanding year by year. I welcome Peter Fleming's most recent book for newly appointed and experienced managers.' Peter Still, Managing Director, John Lewis Partnership"
Reseña del editor
An invaluable resource for all retail managers regardless of their age or experience. It is packed with case studies, self-assessment exercises and performance tips drawn from Peter's experience as a retail Sales Manager and Buyer and from his role as Training Manager (Selfridges). Topics covered include:; transition to the new management job - leading and managing teams; setting objectives for high quality customer care and the best sales environment; how to manage the budget, stock and sales; coping with security, health and safety issues; recruiting and developing retail staff; managing effective communications. The book describes successful approaches Peter Fleming has used and witnessed from frontline experience and research with companies such as John Lewis, Flannels Group, Body Shop, Argos, Williams and Griffin, Beatties, Furnitureland, and Marks and Spencer.I
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Retail Management
Verlag:
Management Books 2000 Ltd, 2000
ISBN 10: 1852524642
ISBN 13: 9781852524647
Gebraucht
Softcover
Anbieter: WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Artikel-Nr. wbb0022692754
Anzahl: 1 verfügbar
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Retail Management
Verlag:
Management Books 2000 Ltd, 2004
ISBN 10: 1852524642
ISBN 13: 9781852524647
Gebraucht
Softcover
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,450grams, ISBN:9781852524647. Artikel-Nr. 9930228
Anzahl: 1 verfügbar