A wide range of industry sectors need IT, and many organizations choose to outsource this (for example, banking, pharmaceuticals, travel and insurance companies). Outsourcing exists in many guises; IT payroll, helpdesk and IT maintenance requirements or the whole IT function. This book identifies some of the benefits and the pitfalls that an organization may encounter when outsourcing its IT. It will provide readers with: an overview of IT outsourcing, including advantages and disadvantages; details of what needs to be considered when choosing whether or not to outsource IT; typical scenarios that can arise when outsourcing IT and information on typical solutions that have been adopted by other organizations; an overview of the IT outsourcing process and useful information about the lifecycle from choosing a supplier, through to termination; and an understanding of legal and practical issues that might arise in an IT outsourcing contract. IT outsourcing can provide many benefits for your organization, including cost savings and improved services. It can thus enable your organization to operate more efficiently, and potentially make more profit. This book details the issues you need to take into consideration and the steps you need to follow in order to achieve these benefits.
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Jimmy Desai is a partner in a City of London law firm and has been advising upon, formulating and implementing IT outsourcing contracts and strategies, benefits and cost savings for businesses, since the mid 1990s. Throughout his career he has advised major international blue-chip companies, governments, industry bodies, IT customers and IT suppliers on their IT outsourcing transactions. He writes extensively for a wide range of IT publications and lectures at international conferences. He has lectured at the University of London and the University of Stirling and, as well as a law degree, he has a Masters Degree in Electronic Engineering and postgraduate qualifications in Intellectual Property Law and Practice. Jimmy is a member of TIPLO, ITMA, SCL, EuroITcounsel, Intellect and ITechLaw.
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