Social Care, Service Users and User Involvement provides a definitive introduction to practical, philosophical and theoretical issues at the heart of user involvement. This book provides an accessible account of the latest research findings regarding user involvement on three levels: the delivery and provision of services, practice and practitioners, and research and evaluation. It explores a wide range of service user needs and concerns, including the latest developments in personalisation and the effect of the Equality Act 2010. First-hand accounts illustrate the range of issues and service user needs which could be addressed by increased involvement within and beyond the social care system. The book also distinguishes between user views and user involvement, and addresses their processes outcomes and impact, as well as their measurement. This book will be a key source of information for care workers, service managers, policy makers, researchers, service users and social and health care professionals involved in social care and support service planning.
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Peter Beresford is Professor of Social Policy and Director of the Centre for Citizen Participation at Brunel University, UK, Visiting Professor at Edge Hill University, a long term user of mental health services and Chair of Shaping Our Lives, the national service user led organisation and network. He is a writer, researcher, educator and campaigner with a long-standing involvement in issues of participation and empowerment. Sarah Carr is a Senior Research Analyst at the Social Care Institute for Excellence (SCIE), an Honorary Fellow at the Faculty of Health, Staffordshire University, a Visiting Fellow of the Centre for Government and Charity Management, Faculty of Business, London South Bank University and a Fellow of the Royal Society of Arts. She is a trustee of NDTi, the LGB&T Consortium of Voluntary and Community Organisations and of the National Survivor and User Network (NSUN). Sarah is a long-term user of mental health services and has written on her own experiences as well as general mental health practice and policy, LGB welfare and equality issues, service user empowerment and participation.
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