The consumer in public services critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
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Richard Simmons is Lecturer in Social Policy at the University of Stirling, Scotland. His research focuses on the governance and delivery of public services, especially in the application of user perspectives.
Martin Powell is Professor of Health and Social Policy at the Health Services Management Centre, University of Birmingham. His research interests include welfare theory, policy evaluation and health policy.
Ian Greener is Reader in Social Policy at Durham University. He has written widely about health policy and organisation in the UK.
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Paperback. Zustand: Very Good. The Consumer in Public Services: Choice, Values and Difference This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Artikel-Nr. 7719-9781847421807
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Zustand: New. 2009. Paperback. Challenges stereotypes about the 'consumer as chooser'. This book shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services. It critiques established assumptions surrounding citizenship and consumption. Editor(s): Simmons, Richard; Powell, Martin A.; Greener, Ian. Num Pages: 304 pages, Illustrations. BIC Classification: JPP. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 232 x 155 x 21. Weight in Grams: 476. . . . . . Books ship from the US and Ireland. Artikel-Nr. V9781847421807
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