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Develop Your Interpersonal and Self-Management Skills: A Practical Resource for Healthcare Administrative and Clerical Staff - Softcover

Stainsby, Karen

 
9781846191077: Develop Your Interpersonal and Self-Management Skills: A Practical Resource for Healthcare Administrative and Clerical Staff
Softcover
ISBN 10: 1846191076 ISBN 13: 9781846191077
Verlag: CRC Press, 2007

Inhaltsangabe

This work contains forewords by Richard Mcdonough and Mari Robbins, respectively, a Member of Council, The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR); and, a former college lecturer in health studies, and a management and training consultant. "I wrote this book to help you in your work role, to provide information and practical suggestions. A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes 'demanding behaviour' of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what you already know in a way that supports both you and your work." - Karen Stainsby, in the Preface.

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Über die Autorin bzw. den Autor

Karen Stainsby, Hussain Gandhi

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Verlag
CRC Press
Erscheinungsdatum
2007
Sprache
Englisch
ISBN 10 
1846191076
ISBN 13 
9781846191077
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
141
Kontakt zum Hersteller
CRC Press
https://www.routledge-ny.com

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