Good communication skills are at the heart of effective social work practice. This Third Edition enables students to develop a flexible and responsive approach to communicating with the most vulnerable people in society. Building on the success of the previous book, Juliet Koprowska looks in detail at all approaches to communication, paying particular attention to young people, adults and families. The emphasis of this book is not on any particular ′right way′ to communicate, but more the ability of the student to be pro-active and aware in different situations.
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Juliet Koprowska was a Senior Lecturer Social Work at the University of York until 2018, and then an Honorary Fellow. She is Chair of GAPS (promoting psychodynamic, systemic and relationship-based approaches to social work). She is a registered social worker and a Licensed Systems-Centered® Practitioner. Her most recent research is into talk in social work.
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