Smart Things to Know About Knowledge Management (Smart S.) - Softcover

Über die Autorin bzw. den Autor

Thomas M. Koulopoulos is President of Boston-based Delphi Group, a leader in the field of knowledge management and e-business, and a frequent speaker and author on these topics. He also lectures at the Boston College Wallace Carroll Graduate School of Business.

Carl Frappaolo is Executive Vice President of the Delphi Group. He has 20 years experience as a consultant to Global 1000 companies on an array of technologies, including knowledge management, document management and workflow.

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In the new economy knowledge management is vital. Knowledge management allows companies to leverage their most precious assets, collective know-how, talent and experience. Only by focusing on these precious resources can companies handle new market challenges and opportunities.
But hype and confusion plague knowledge management. Many of us want to scream "stop all the noise and give me the facts!". It is in answer to your call that this book was written.
If you want to really understand knowledge management, you've picked up the right book. Smart Things to Know About Knowledge Management gives you everything you need to know as well as a framework for practical action. It will help you:

• understand knowledge management and how it can help your organization
• position knowledge management at the heart of your business
• understand the technologies which support knowledge management
• become a smart manager of knowledge
• understand how to measure success in a knowledge-based economy
• make knowledge management work for you
• become the knowledge management champion in your organization

Aus dem Klappentext

Smart is a breakthrough series that offers a completely new learning experience for hassled business people. The book delivers all that the fast-track executive needs to shine and perform. Each book delivers a sharp introduction to the basics as well as experiences and tips from the frontiers of the subject and the insights of the hottest gurus.

Smart books have been selected to feature only those subjects which matter most to today's business professional. The Smart series brings these subjects together to equip the next generation with the secrets of success.

Each Smart book contains icons, features and signposts to help you use the ideas in your career and business:

Smart things to say: gives you inside tips and tricks
Smart quotes: what the experst say
Smart people to have on your side: make friends with the gurus
Killer questions: ideas to make your colleagues jump
Smart answers to tough questions: helps you stay out of trouble and ahead of the game!
Smart voices: real people from smart companies