Microsoft Teams is a cloud-based platform that Microsoft created to combine several standalone modes of communications into what Microsoft calls Intelligent Communications. Teams combines in a single interface: persistent chat, Web conferencing, video conferencing, person to person voice, cloud PBX telephony, file sharing, content collaboration, group calendaring, and team-focused communications. This book covers the features and functions built-in to Microsoft Teams, and more importantly shares best practices how organizations knit together the capabilities in Teams that they can then leverage to improve communications both internal and external to their enterprise.
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