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Negotiation: Smart Skills - Softcover

Jacks, Anthony

 
9781787198647: Negotiation: Smart Skills

Inhaltsangabe

Contents

Foreword

Introduction: Getting the best deal

Chapter 1. Negotiation: Getting to grips with the core approaches

Chapter 2. Preparation: The route to achieving success

Chapter 3. Trading: Achieving successful balance

Chapter 4. Making It Work: Good tactics, bad tactics and downright ploys

Chapter 5. The Interpersonal Dimension: The behavioural interactions

Chapter 6. The Fine Print: The contractual elements of a deal

Chapter 7. Focusing on the Key Issues: Attention to detail

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Über die Autorin bzw. den Autor

Anthony Jacks has more than 25 years' experience as a successful consultant and trainer. He began his career in publishing and has run Touchstone Training & Consultancy since 1990, specialising in marketing, management and communications skills. He is an experienced conference speaker and writes extensively on business matters. He is the author of many successful books on aspects of business, management and careers, including How to Write Reports and Proposals (Kogan Page) and Marketing: a guide to the fundamentals (The Economist).

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