JIRA 7 Essentials - Fourth Edition: Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues - Softcover

Reseña del editor

Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues

About This Book

• Updated for JIRA 7, this book covers all the new features introduced in JIRA 7 with a dedicated chapter on JIRA Service Desk―one of the biggest new add-ons to JIRA
• This book lays a strong foundation to work with agile projects in JIRA from both the administrator and end user's perspective
• Work through step-by-step exercises at the end of each chapter for you to try out and reinforce your skills

Who This Book Is For

This book will be especially useful for project managers but it's also intended for other JIRA users, including developers, and any other industry besides software development, who would like to leverage JIRA's powerful task management and workflow features to better manage their business processes.

What You Will Learn

• Understand JIRA's data hierarchy and how to design and work with projects in JIRA
• Plan and set up a new JIRA 7 instance from scratch for production use
• Using JIRA for agile software projects, business process management, customer service support, and more
• Understand issues and work with them
• Design both system and custom fields to behave differently under different contexts
• Create and design your own screens and apply them to different project and issue types
• Gain an understanding of the workflow and its various components
• Set up both incoming and outgoing mail servers to work with e-mails

In Detail

Atlassian JIRA is an enterprise-issue tracker system.

Biografía del autor

Patrick Li is the cofounder of AppFusions and now works as a senior engineer there. AppFusions is one of the leading Atlassian experts, specializing in integration solutions with many enterprise applications and platforms, including IBM Connections, Jive, Google Apps, Box, SugarCRM, and more. He has worked in the Atlassian ecosystem for over 9 years, developing products and solutions for the Atlassian platform and providing expert consulting services. He has authored numerous books and video courses covering JIRA 4 to 7, including JIRA Agile and JIRA Service Desk. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as healthcare, software engineering, financial services, and government agencies. You can check out his LinkedIn profile at https://www.linkedin.com/in/patrickliangli or visit his company website at https://www.appfusions.com/display/Dashboard/Bringing+it+together%2C+NOW.